Privacy Policy
Privacy Policy
Effective Date: 31 August, 2025
Candid Reels is committed to protecting your privacy and ensuring that any personal information you provide is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
Services
Services
We may collect the following types of personal information:
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Contact Details: Your name, email address, phone number, and social media handles.
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Booking Information: Event date, venue/location, and details relevant to your content needs.
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Payment Information: Billing details (note: payment processing is handled through secure third-party services, and we do not store your credit card information).
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Website Usage Data: Information about how you interact with our website (via cookies and analytics tools).
How We Use Your Information
We use your information to:
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Communicate with you regarding your inquiry or booking
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Provide and deliver content creation services
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Process payments and send invoices
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Respond to questions or requests
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Improve our website and services
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Send occasional updates or promotions (only if you've opted in)
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. Your information may only be shared with trusted service providers (e.g., payment processors or delivery platforms) solely for the purpose of operating our business and delivering your content.
Content Use
Candid Reels may use select content (photos/videos) from your event for portfolio purposes, including use on our website, social media platforms, or promotional materials. If you prefer your content to remain private, please let us know in writing.
Data Security
We take appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
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Access the personal information we hold about you
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Request corrections to inaccurate data
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Request that we delete your information (where applicable by law)
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Withdraw consent for marketing communications at any time
Cookies
Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings if you prefer.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date" above. Continued use of our website or services after changes are made implies acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
contactcandidreels@gmail.com
0416 457 560
AND / OR
0437 859 207