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  • What is a content creator?
    A content creator is a professional who captures behind-the-scenes, candid, and real-time moments from an event using an iPhone, suitable for social media use. They focus on creating short-form, vertical content (like Instagram Stories, Reels, or TikToks) that couples can share almost immediately, often delivering content within 24-72 hours.
  • What are the benefits of using a content creator?
    A content creator uses an iPhone to film key moments throughout the day. We capture candid, unfiltered moments that traditional photographers or videographers might miss. Short videos and photo clips are edited quickly, 24-72 hour turnaround. Content tailored for social media, Instagram and Tiktok, making it easy for the couple to post and share to loved ones. All raw footage, both photo and video is delivered by Dropbox or WeTransfer for you to share. Professional photography and videography can often take weeks, or even months, to be delivered. That’s where a Content Creator comes in! We capture and deliver all the behind-the-scenes moments and highlights, so you can relive and share your special day, while you’re still riding that newlywed high.
  • Do you offer your services for cultural weddings?
    We cater to all types of weddings, whether traditional, modern, or culturally rich celebrations. No matter which culture or ethnicity, our content creators specialise in ensuring every aspect of your event is captured, depending upon the package you choose.
  • Where are you located?
    Our content creators are located in Sydney, however due to the large number of events we have covered, we travel to all areas outside of Sydney including South Coast, North Coast, Country NSW as well as Interstate and Overseas. However if your event is outside of Sydney Metro, depending upon where your event is located, you may incur a travel fee.
  • How will I receive my content?
    You will receive all raw and candid images/videos within 24 hours from when we depart your event! Your content will be uploaded to Dropbox or WeTransfer which can be viewed whether you have an iPhone or Android. USB's available upon request. All your edits will be delivered no later than 3 days after your event which you can keep forever and share however you please.
  • What type of events do you cover?
    We cover all types of events in addition to weddings. Whether its a Corporate Event, Birthday, Christening, Engagement or any other milestone event. There is no limitation for coverage by our Content Creators. Let your imagination run wild!
  • How many Content Creators will work on our Event?
    Depending upon your package, we usually have two content creators working on the one event. For smaller events, we use one content creator. During your consultation, we will advise you in advance, on how many content creators will be working on your event.
  • Do you cover Elopements and Destination Weddings?
    Most definitely! Destination Weddings are a large part of what we do, including Elopements.
  • Can we request for specific moments to be captured for our content?
    Absolutely! We encourage you to share any specific shots or moments that you would like to be captured. Whether it's a special pose, a particular group of people, a creative idea, or a video you’ve seen and loved. Your event is uniquely yours, and we’re here to help tell your story the way you envision it.
  • Should I use a content creator instead of a professional photographer and videographer?
    We consider ourselves an "additional service" that offers candid, raw and behind-the-scenes content which can be shared and enjoyed immediately after your event. Our footage is taken on iPhones, where as a photographer uses professional photography and videography camera equipment. Our content creators bring a high level of expertise to every moment they capture. This means your content isn’t just quick and candid, it’s delivered with a creative quality that stands out. If you're interested in adding professional photography, we offer these through our team at significantly reduced rates, when bundled with our content creation service. We utilise high-quality, premium camera equipment. To see which packages include this service, please visit our Pricing page. For additional details or custom enquiries, feel free to contact us directly.
  • Do you charge additional fees for travel?
    Travel fees may apply depending on the location of your event. We’re based in Sydney and any travel outside of 70km radius may incur an additional travel fee. We’ll always confirm any travel costs upfront during the booking process so there are no surprises. If you’re unsure whether your location falls within our included travel range, feel free to discuss.
  • Is there an extra fee for coverage after midnight?
    Coverage that extends past midnight may incur a small additional fee. This is to account for extended hours beyond the agreed package time. We are happy to discuss further details depending upon your requirements and location.
  • What is our cancellation policy?
    A deposit is required to secure all bookings. Should you cancel our services one month or less before the event, your deposit will be forfeited. A copy of the cancellation terms and conditions are outlined in our contract.
  • What equipment do you film the content with?
    We keep our setup light and discreet so we can blend into the background and capture authentic moments without disrupting the flow of your day. We use an iPhone for high-quality content, along with a gimbal, tripod, lighting and wireless mics when required.
  • How is your service different from our videographer?
    Our behind-the-scenes coverage is a unique addition to your wedding or event. Whilst your videographer focuses on the polished, cinematic story of your day, we capture the raw, authentic moments happening in between. The laughter, the beauty of the venue, the surrounding scenery, and the overall atmosphere as everything comes together. It is all about the little behind-the-scenes details that your photographer or videographer may otherwise miss. A content creator complements your professional footage and gives you a fuller, more personal look at your event from a different perspective.
  • Do you have Public Liability Insurance?
    Yes, we are fully insured and have Public Liability Insurance to the value of $20,000,000 to ensure peace of mind for all our clients. Our coverage protects against any unforeseen incidents or damage. If you would like to view a copy of our insurance certificate or need further details, feel free to contact us directly.
  • How do I book your services?
    You can contact us via our website by completing the online enquiry form along with the date of your event. After a consultation with one of our content creators, if you wish to proceed with your booking, a 40% deposit will be required to secure your date and time. The full balance is due 30 days before the event day.
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